STORE_NAME,STORE_CODE,STORE_REGION,JOB_ID,PURCHASE_DATE,FIRST_NAME,SURNAME,EMAIL,MOBILE,DATE_TIME_CREATED,ITEM_DESCRIPTION,CUSTOMER_POSTCODE,ITEM_CODE,SAM_ORDER_NUMBER,CUSTOMER_DESCRIPTION,TOTAL_COST,DAMAGE_NOTES,WORK_COMPLETE_NOTES,DATE_TIME_COMPLETED,CLOSED_STATUS,DAMAGE_DESCRIPTION,DAMAGE_CAUSE,TECH_COMPANY_NAME,TECH_COMPANY_MASTER,TECH_FIRST_NAME,TECH_LAST_NAME,CSC_CONSULTANT_CLOSED,CSC_CONSULTANT_ASSIGNED_TECH,CUSTOMER_TYPE
Dandenong,DG,VIC,126745,2017-09-11,Prasad,Chaudhari,prasad_vc@rediffmail.com,0433142977,2021-06-16 17:35:29,LIGHT GREY - SPARTACUS - Recliner,3978,512000003,188259,I bought 2 spartacus recliners from dandenong under guarantee product for 10 years i am using it since 11/09/2017. Since last couple of months the recliners get open as it is with out touching it. Both recliners spring has a issue. I never jump on it or either put anything heavy not more 65 kgs which is normal human weight. Its sinking inside and very uncomfortable for me and my family. My mother got tripped of once and my self even my wife as well.  Its under guarantee so i really want to replace it.i think the mechanism is a failure. Both are worth more than 890 aud.  I really like to attached the invoice stating the guarantee of 10 years.,0.00,Double up on report- please see job# 131823,Please see job #131823,2021-11-10 11:30:23,Finalised_technician,Mechanism,Manufacturer,THE DOCTOR FRANKSTON,THE LEATHER DOCTOR,Aaron,Davola,Catherine Sal,Linda Leamon,2
MacGregor,MG,South QLD,135652,2017-04-06,Navid,Mohammadi Aghdam,Soheila28@y7mail.com,0411662337,2021-10-24 20:56:07,JET - ASHLEIGH - 3 Seater with 2 Built in Recliners,4036,534600001,298794,All the sitting and hand rest cushions have become flat and cause back pain for my elderly parents  the electric recliners do not come back down after being lifted up and this can be a potential hazard for my parents.,90.00,Customer complained of multiple issues - 2 x single recliners have very soft seat foams due to loss of density  all dustcover fabric under single recliners and 3 seater lounge are crumbling to dust  both armrest timber frame masonite covers on 1 recliner have collapsed and give no support. Possible external force may have been applied but customer said chairs are used normally and does not know these occurred. All 4 mechanisms need to be removed before dustcovers can be replaced.,Quote submitted for all repairs. Summary - supply and replace 2 seat foams  2 x medium frame repairs  4 mech removals  5 seats dustcover replacement. Quote denied.,2021-11-10 11:00:25,Finalised_technician,Frame,Manufacturer,The Leather Doctor Sherwood Pty Ltd,THE LEATHER DOCTOR,PAUL,NEWNHAM,Kesaia Tavake,DAVID WILLIAMS,2
Butler,BU,WA,136537,2020-11-07,Brianna,Jones,Bri-jones@outlook.com,0405913661,2021-11-06 09:12:41,CHARCOAL - SORVINO - Dining Chair,6038,638130001,117572,Screws not put in properly?  This will be my second warranty claim for this purchase.,0.00,,,2021-11-10 09:46:12,Changeover,,,,,,,Ann D'Ambrosio,,3
North Lakes,NS,South QLD,136587,2021-09-21,Anthony,Blackhurst,gazsam@hotmail.co.uk,0466239150,2021-11-06 17:03:37,NAVY - HUGH - 2.5 Seater with Inbuilt Electric Recliners,4020,662040001,279362,When we assembled the sofa and positioned the back rests in the brackets the gaps on the backrests are very uneven and require altering.,0.00,,,2021-11-10 16:45:34,Discount to Keep,,,,,,,Olwen Silversides,,3
