STORE_NAME,STORE_CODE,STORE_REGION,JOB_ID,PURCHASE_DATE,FIRST_NAME,SURNAME,EMAIL,MOBILE,DATE_TIME_CREATED,ITEM_DESCRIPTION,CUSTOMER_POSTCODE,ITEM_CODE,SAM_ORDER_NUMBER,CUSTOMER_DESCRIPTION,TOTAL_COST,DAMAGE_NOTES,WORK_COMPLETE_NOTES,DATE_TIME_COMPLETED,CLOSED_STATUS,DAMAGE_DESCRIPTION,DAMAGE_CAUSE,TECH_COMPANY_NAME,TECH_COMPANY_MASTER,TECH_FIRST_NAME,TECH_LAST_NAME,CSC_CONSULTANT_CLOSED,CSC_CONSULTANT_ASSIGNED_TECH,CUSTOMER_TYPE
Helensvale,HE,South QLD,49074,2013-06-06,Paula,Tahitahi,paulasub@live.com.au,0420773224,2019-01-30 18:03:09,Memphis,4209,43543,281642,The back rest seems to be loose and bent  it seat back further than the other chair - the stitching has come undone in the corner. Its very hard to show in the photos,200.00,The backrest is leaning on both backs. Have tightened both KD brackets. The RHF backrest is still leaning to one side. This is caused by the mechanism frame being bent  causing the back to lean. Will need to order and replace 1x mech. Also 1x backrest stitching come undone. Have repaired onsite.,Have tightened KD's and also repaired backrest stitching. The mech which was on backorder is unavailable. Closing job for work previously done.,2019-05-26 16:42:16,Discount to Keep,Mechanism,Manufacturer,THE LEATHER DOCTOR RUNAWAY BAY,THE LEATHER DOCTOR,RICK,BROEKMAN,Alicia Lahey,Mahnaz Reza,2
Osborne Park,OP,WA,54485,2015-10-18,Patrick,McHugh,patrickmchugh1984@gmail.com,0498342334,2019-04-10 13:22:21,Chaser 4 seater theatre suite,6167,52671,189580,The theatre suit has a couple of issues regarding the springs. Any time you sit in two spots  1 on the recliner seat and the second on the centre piece non reclining on the left you can feel springs protruding upwards and makes sitting on the chairs very uncomfortable. I have taken 4 photos where you can see the springs are sitting up higher underneath the material and the seats are not level. Can these please be repaired.,90.00,Customer has two seats of a modular where he can feel springs,Inspected both seats  pocket springs appear to have let go and forcing there way through the top Would need to take both to workshop  remove mechanism and fabric  remove pocket springs and replace with new   May have order pocket springs also don’t think I have enough Cost is $330 x 2 Pick up  deliver  140  Plus today’s inspection and report,2019-05-26 12:18:26,Finalised_technician,Pocket Springs,Manufacturer,The Leather Doctor Palmyra,THE LEATHER DOCTOR,PAUL,SHIPP,Catherine Sal,Anyssa Chorvat,2
Helensvale,HE,South QLD,56276,2018-04-05,Danielle,Muller,kiwistraw52@gmail.com,0412785555,2019-05-06 10:16:46,Cressida 3 seater,4209,59423,409591,On the 2nd of May  2019 ( last week ) we had the mechanism replaced in the left-hand side recliner. We have been having issues with the righthand side recliner and while the technician was here he took a look at the righthand side and confirmed that the mechanism in that side needed to be replaced as well.  When "opening" the righthand side recliner there is a jolt and it doesn't recline open in an "even" way. It reclines open in an outwards direction.   This is the THIRD time we have had to have issues addressed with this lounge suite and can't stress enough just how disappointed we are with this purchase. For the almost $2 000 we paid for this 3 seater I expected some sort of quality. I highly doubt I would ever make a purchase from Amart again and wont hesitate in referring friends / family away from Amart.,170.00,1x mech was bent on LHF seat on 3 seater  causing it to rub against the bottom rail.,Have installed new mech. No other issues visible. Job is complete,2019-05-26 16:37:08,Finalised_technician,Mechanism,Manufacturer,THE LEATHER DOCTOR RUNAWAY BAY,THE LEATHER DOCTOR,RICK,BROEKMAN,Alicia Lahey,George Mylonas,2
Glendale,WY,NSW Metro,56991,2018-09-09,Geoffrey,Newsome,785978@noemail.com,0249677002,2019-05-16 10:54:18,Kensington 3 seater Sofa,2298,51951,785978,Lodged by store on behalf of elderly customer. Customer has advised that the covering on the sofa is peeling.,0.00,,,2019-05-26 15:43:28,Reselect,,,,,,,Emma- Louise Thornton,,3
