STORE_NAME,STORE_CODE,STORE_REGION,JOB_ID,PURCHASE_DATE,FIRST_NAME,SURNAME,EMAIL,MOBILE,DATE_TIME_CREATED,ITEM_DESCRIPTION,CUSTOMER_POSTCODE,ITEM_CODE,SAM_ORDER_NUMBER,CUSTOMER_DESCRIPTION,TOTAL_COST,DAMAGE_NOTES,WORK_COMPLETE_NOTES,DATE_TIME_COMPLETED,CLOSED_STATUS,DAMAGE_DESCRIPTION,DAMAGE_CAUSE,TECH_COMPANY_NAME,TECH_COMPANY_MASTER,TECH_FIRST_NAME,TECH_LAST_NAME,CSC_CONSULTANT_CLOSED,CSC_CONSULTANT_ASSIGNED_TECH,CUSTOMER_TYPE
Springwood,SW,South QLD,64813,2018-08-17,Altaf,Choudhary,altafchoudhary@hotmail.com,0491221478,2019-08-21 18:28:00,LIGHT BLUE - TOBIN - Corner Lounge with Chaise,4128,555140001,207926,Sofa is regularly used in one of the family room and while sitting on the sofa last week  the spring from one the seat just came out and next day another spring from same seat. There is a dump in the cushion due spring damage. The quality of sofa is not good and this is not the first claim  few months I reported tear in the sofa fabric  the stitches came out with normal use. I would strongly request you replace this sofa  the repair will not help.,90.00,"1. Zig zag springs x2 have failed on 3seater and need fo be reset.   Customer advised that they do not want it repaired and would like a new one. The customer expressed they were unhappy with the outcome of a previous stitching repair between the LHF and middle seats of 3seater which was repaired approximately 1 month ago. Upon inspection of the stitching it was clear that it wasn't repaired properly.,Quote includes initial visit and quote as well as return visit to repair zig zags as well as stitching which was not previously repaired by the Leather Doctor. CF + QR + CF + Int 2 + S2,2019-10-13 09:45:40,Reselect,Zig Zag Springs,Manufacturer,THE LEATHER DOCTOR LOGAN,THE LEATHER DOCTOR,CHRIS,MACDONALD,Richelle Suna,Kesaia Tavake,2
Springwood,SW,South QLD,67511,2019-08-24,Mark,Easton,markeaston38@gmail.com,0491650780,2019-09-28 14:09:20,CHARCOAL - AURORA - Fabric Ottoman,4170,534850001,237089,2 of the legs have cracked after only a week of use.  Looking at the legs it seems the design is flawed and material weak.,0.00,,,2019-10-13 12:49:42,Finalised_no_technician,,,,,,,Ann D'Ambrosio,,3
Springwood,SW,South QLD,67515,2019-08-24,Mark,Easton,markeaston38@gmail.com,0491650780,2019-09-28 14:19:17,CHARCOAL - AURORA - Fabric Chaise,4170,534880002,237089,When putting this into position for my daughter i notice that there seems to be a support foot missing on the base of this chaise.   Concerned that it may not hold the weight correctly without it.  You can clearly see one support foot in place but only a hole where the other should be.,0.00,,,2019-10-13 13:03:38,Finalised_no_technician,,,,,,,Ann D'Ambrosio,,3
