STORE_NAME,STORE_CODE,STORE_REGION,JOB_ID,PURCHASE_DATE,FIRST_NAME,SURNAME,EMAIL,MOBILE,DATE_TIME_CREATED,ITEM_DESCRIPTION,CUSTOMER_POSTCODE,ITEM_CODE,SAM_ORDER_NUMBER,CUSTOMER_DESCRIPTION,TOTAL_COST,DAMAGE_NOTES,WORK_COMPLETE_NOTES,DATE_TIME_COMPLETED,CLOSED_STATUS,DAMAGE_DESCRIPTION,DAMAGE_CAUSE,TECH_COMPANY_NAME,TECH_COMPANY_MASTER,TECH_FIRST_NAME,TECH_LAST_NAME,CSC_CONSULTANT_CLOSED,CSC_CONSULTANT_ASSIGNED_TECH,CUSTOMER_TYPE
Gepps Cross,GC,SA,63534,2019-02-14,salvatore,silvestrino,silvestrino88@yahoo.com.au,0456383305,2019-08-06 11:50:47,BLACK - DIAMOND - 3 Seater Chaise,5074,509540001,1056018,The Diamond 3 seater lounge tends to sink down quite a bit  it is very uncomfortable to sit as the cushions are very soft and do not withstand the average body-weight. the photos also show that the lounges do not match even-though they are both from the diamond series. the 2 seater has much stronger cushions and also different from the 3 seater.,90.00,Customer not happy with the 3s lounge. The first thing i noticed when walking in is that the seat cushions are different between the 2 lounge suites even though they brought the same modle lounge. The 2s lounge has a cross topstitchec into it and the seats are sewn into the lounge. The 3s lounge has removable cushions with no stitching in them. Im not sure if this is right of not but seems odd that they are the same lounge but different. The wear is in the foam cushion on the chaise and rhf seat  i swapped the centre seat with rhf seat and the rhf seat felt much better. This can probably come down to normal wear and tear but i have put manufacturing issue for the difference in the seats  this doesnt seem right.,Inspection and report.,2019-09-04 12:41:14,Reselect,Foam,Manufacturer,VC & JB Family Trust,THE LEATHER DOCTOR,Vince,Calabro,Leigh Gerry,Kesaia Tavake,2
Townsville,TV,North QLD,64105,2018-07-11,Stacey,Rodgers,staceyleerodgers@hotmail.com,0414161920,2019-08-13 13:38:39,PEWTER - BOATWOOD - Coffee Table,4812,579420001,356519,There is a crack down the side of the coffee table.,0.00,,,2019-09-04 15:22:24,Discount to Keep,,,,,,,Alexander McGuire,,3
Townsville,TV,North QLD,64567,2019-06-04,Michael,McCloskey,nikey2k27@hotmail.com,0408150405,2019-08-19 11:05:39,DARK GREY - SPARTACUS - Recliner,4818,512000004,378336,photo show one move part has broken  it can lock foot rest back into the chair,0.00,,,2019-09-04 08:32:13,Changeover,,,,,,,AMY BLATCH,,3
Rockhampton,RK,North QLD,64638,2012-06-30,Graham,Glasby,glasbyg@hotmail.com,0408980532,2019-08-19 18:50:43,SHINY CHOCOLATE - KONGO - 3 Seater (built in Recliners) + Recliner + Recliner,4680,448630003,247404,Both recliners have now have broken foot rest mechanism cables. On both cables  the steel wire has pulled out of block at the lever end. See photo. I have pulled the cables out of the chairs ready to bring to Super Amart for this claim. I'm happy for two new replacement cables to be sent to me so I can re-install them.,0.00,,,2019-09-04 10:36:24,Finalised_no_technician,,,,,,,Anyssa Chorvat,,3
Dandenong,DG,VIC,64689,2018-01-28,Lavina,Vella,lavi82.lv@gmail.com,0428871982,2019-08-20 13:32:53,LIGHT GREY - NAOMI - Fabric 2.5 Seater Sofa,3975,588260002,197594,On 1 of the couches inbetween the cushions it is ripped in the seem seams. On both couches in the centre of each cushion the fabric has all threaded as shown in the pics. And the couch is very stained even though it gets cleaned it restains and can never get them out fully.,0.00,,,2019-09-04 14:47:19,Discount to Keep,,,,,,,Tianye Zhang,,3
Logan Central,LC,South QLD,64872,2018-09-17,Rebecca,Burley (ACCESS),srss@acsl.org.au,0437255119,2019-08-22 16:36:24,GREY - BONZA - 3 Seater Sofa,4131,515110002,335123,The right hand arm rest of the sofa has collapsed in.,0.00,,,2019-09-04 10:17:35,Changeover,,,,,,,AMY BLATCH,,3
Oxley,OX,South QLD,64931,2019-07-30,KATRINA,VA'AI,k.vaai70@hotmail.com,0458775146,2019-08-23 13:01:01,BLACK - LANNISTER - Leather Electric Recliner,4300,577240001,476245,rip on the leather,0.00,,,2019-09-04 10:49:47,Changeover,,,,,,,AMY BLATCH,,3
Warana,WA,South QLD,65123,2019-03-15,Diane,Mirgan,morgandiane@hotmail.com,0415821418,2019-08-26 15:58:50,LIGHT GREY - SALOON - 2 Seater with 2 Inbuilt Recliners,4551,590950001,463973,The packing/filling is collapsing. The gaps between the backs and seats are all different and the backs are extremely loose and feel flimsy One of the recliner levers is almost impossible to use.,0.00,,,2019-09-04 10:30:51,Reselect,,,,,,,Kaitlin Evans,,3
