STORE_NAME,STORE_CODE,STORE_REGION,JOB_ID,PURCHASE_DATE,FIRST_NAME,SURNAME,EMAIL,MOBILE,DATE_TIME_CREATED,ITEM_DESCRIPTION,CUSTOMER_POSTCODE,ITEM_CODE,SAM_ORDER_NUMBER,CUSTOMER_DESCRIPTION,TOTAL_COST,DAMAGE_NOTES,WORK_COMPLETE_NOTES,DATE_TIME_COMPLETED,CLOSED_STATUS,DAMAGE_DESCRIPTION,DAMAGE_CAUSE,TECH_COMPANY_NAME,TECH_COMPANY_MASTER,TECH_FIRST_NAME,TECH_LAST_NAME,CSC_CONSULTANT_CLOSED,CSC_CONSULTANT_ASSIGNED_TECH,CUSTOMER_TYPE
Springwood,SW,South QLD,122883,2017-03-31,Vaughan,Young,vyoung81@gmail.com,0439668466,2021-04-22 09:36:45,BLACK - MILLENNIA - 3 Seater Sofa,4128,579010001,201680,1. The controls of the right side seat are failing and intermittently work. For example  you might be able to raise the foot rest  but then it cannot be lowered back down again as shown in one of the photos. Then later it will be able to be lowered back down but then cannot be raised up again. It appears to be random as to what will work each time it is tried. Sometimes all functions will work and sometimes none will work.  2. The material is beginning to crack and discolour despite being cared for and regularly cleaned with the provided cleaner as per the instructions. I was advised this material was very good and would hold up for 10 years. We've had the lounges for less than 4 years from the date of delivery.,0.00,,,2021-04-26 14:25:23,Discount to Keep,,,,,,,Olwen Silversides,,3
Auburn,AN,NSW Metro,122931,2017-06-02,Anmol,Shakya,ashakya33@gmail.com,0468838152,2021-04-22 16:54:10,COFFEE - NIXON - 3 Seater Sofa,2072,383370004,888390,The sofa has worn out; stitching has ripped causing the cushion’s foam to fall apart.  Not really sure about the cause as the sofa is only used by two person.,0.00,,,2021-04-26 15:17:37,Discount to Keep,,,,,,,Olwen Silversides,,3
Traralgon,TN,VIC,122975,2020-04-20,Manesh,Mathew,mailmgm87@gmail.com,0497341479,2021-04-23 13:08:27,DARK GREY - FIFI - 3 Seater Sofa,3840,664520001,102849,There is a dip between the seat. The fabric has gone down . When sitting it feels like  a hole in the seat,0.00,,,2021-04-26 15:46:17,Discount to Keep,,,,,,,Olwen Silversides,,3
