STORE_NAME,STORE_CODE,STORE_REGION,JOB_ID,PURCHASE_DATE,FIRST_NAME,SURNAME,EMAIL,MOBILE,DATE_TIME_CREATED,ITEM_DESCRIPTION,CUSTOMER_POSTCODE,ITEM_CODE,SAM_ORDER_NUMBER,CUSTOMER_DESCRIPTION,TOTAL_COST,DAMAGE_NOTES,WORK_COMPLETE_NOTES,DATE_TIME_COMPLETED,CLOSED_STATUS,DAMAGE_DESCRIPTION,DAMAGE_CAUSE,TECH_COMPANY_NAME,TECH_COMPANY_MASTER,TECH_FIRST_NAME,TECH_LAST_NAME,CSC_CONSULTANT_CLOSED,CSC_CONSULTANT_ASSIGNED_TECH,CUSTOMER_TYPE
MacGregor,MG,South QLD,42818,2015-11-20,Jenny,Yang,tsgxpress@gmail.com,0410889886,2018-11-06 10:57:56,San Marco Electric Recliner,4069,51128,292812,One of the single recliner's adaptor has suddenly stopped working last week. The other single recliner's right side arm leather has been found with open line not long ago after the purchase  which we were not keen to brother contacting Kmart   for warranty until the other sofa stopped functioning.,110.00,Recliner will not function due to faulty transformer.  Stitching coming undone.,New transformer fitted on 22/1 appt. Customer was in a hurry and could not wait to have the stitching repaired. Another appt will be booked for this. Customer never returned contact for stitching issue.,2019-03-31 14:40:49,Finalised_technician,Transformer,Manufacturer,The Leather Doctor Sherwood Pty Ltd,THE LEATHER DOCTOR,PAUL,NEWNHAM,Sharmin Sultana,Rose Tandy,2
Rutherford,RD,NSW Metro,42895,2018-10-02,Lee,Mears,lee_mears@hotmail.com,0412045478,2018-11-07 12:11:21,Ballamy Lift Chair,2320,62453,811193,Hi  The electronic lift chair we purchase on order number 811193 has stopped working. It did several times before but we were able to reconnect a cable underneath the chair that seemed to be pulled apart by the lifting motion. On this latest occasion the cable has not been disconnected yet the chair will not operate in any way.  I have attached photos of the chair and the cable about which I speak.  Thank you for your assistance.  Lee Mears,0.00,,,2019-03-31 08:50:37,Reselect,,,The Leather Doctor Lake Macquarie,THE LEATHER DOCTOR,Glen,Nolan,Catherine Sal,,2
Helensvale,HE,South QLD,48957,2016-08-14,Donnah,Richardson,donnahrae@gmail.com,0410482982,2019-01-29 14:36:28,Spartacus lounge,4207,51201,372930,Both edges slope outwards.  There is a gap in the centre due to the severe slope.  One leg rest now drags on the ground when you try to close it.   No children   so has not been jumped on   always have a blanket on it to protect due to dog,610.00,RHF 3s: 1. RHF f/rest extension has bent  causing f/rest to sag and rub along the floor when returning to closed position  loose kd brackets. 2. knee roll lining torn allowing foam to collapse.  LHF 3s: 3. recliner action collapsed on LHF side causing b/rest to splay outwards  loose kd brackets. 4. RHF side seat foam displaced and collapsing inwards  accentuating large gap between RHF and LHF recliner seat foams. Also torn knee roll lining. Caused by insufficient adhesive.  1st single recliner: 5. stitching failed on front LHF seat cushion (adjacent to LHF front arm).,Quote: 1. assemble and install new recliner action  tighten KD brackets. 2. LR1. 3. assemble and install new recliner action  tighten KD brackets. 4. INT1  LR1. 5. S2  Cm expressed her desire to exchange or upgrade  not happy with how this suite has worn. Advised cm that I would submit my report and quote and that she could discuss any alternatives to repair with Amart CSC.  29/3/19: Completed all approved repairs on site. Cm inspected and tested successfully whilst on site  happy with all repairs.,2019-03-31 14:43:59,Finalised_technician,Mechanism,Manufacturer,THE LEATHER DOCTOR LOGAN,THE LEATHER DOCTOR,Paul,Vos,Sharmin Sultana,Ash Monaghan,2
Maroochydore,MR,South QLD,50489,2018-08-21,Brett,Hoopert,brettthedrummer@gmail.com,0426014552,2019-02-17 14:12:11,Zavier 3 Seater sofa,4560,54728,821272,The left hand recliner seat is not level to such a degree as to cause discomfort when sitting. The right hand recliner seat is level and the centre seat is very close to level. Please note the floor on which the lounge is on is level.      I suspect defective material and/or assembly during manufacture the cause of this issue.     The lounge has not had any damage by improper use  abuse  neglect  placement  storage  care or maintenance  assembly or wear and tear since purchase.,320.00,The lhf seat is lower on the rhf side causing customer to lean that way when sitting. Inspected and found the seat foams considerably softened on this side in particular. Likley cause is manufacturer materials,Do not have correct foams to complete repair. Will adjust quote to complete repair on second visit.. 29/3/19 replaced softened seat foam on lhf recliner. Customer happy with result..,2019-03-31 14:53:10,Finalised_technician,Foam,Manufacturer,THE LEATHER DOCTOR NOOSA,THE LEATHER DOCTOR,NEV,HENDERSON,Sharmin Sultana,Vaishnavi Ravichandran,2
Fyshwick,FK,ACT,51343,2018-06-30,Antonio,Callaway,amore_4_vida@hotmail.com,0413656326,2019-02-28 12:44:38,Marlow 3 seater right handed facing chaise,2615,53305,21722,The couch has no support  the cushions are deflated  the fabric is wrinkled and looks very worn. Our 2 seater has been used the same and is completely different and has not lost its shape or cushion.,310.00,The foam on the chase and the 2 seater lounge has sunk   making lounge uncomfortable and the fabric looks all wrinkled.,Underneath were the foam meets the zigzag springs there is a considerable gap  causing foam to sink lower than it should. Put booster foam on all the seats. Customer said she was very pleased with the result.,2019-03-31 14:05:57,Finalised_technician,Foam,Manufacturer,LDACT,THE LEATHER DOCTOR,Rod,de Andrad,Sharmin Sultana,David Hasted,2
Tweed Heads,TH,NSW,51394,2017-03-09,Jane,Cooney,cooneyjn.9@gmail.com,0426961653,2019-02-28 21:22:11,MIllennia electric recliner,2486,57900,230690,The electrical parts won’t work in one chair so won’t recline / etc. also fabric has weird marks on it and don’t know why because have just cleaned with dry cloth and care products.,130.00,RHF recliner not working properly Marks on leather surface,Fitted new cup holder control unit Marks came off with a damp cloth  suspect food spill.,2019-03-31 08:42:54,Finalised_technician,Trigger Button (Electric),Manufacturer,THE LEATHER DOCTOR GOLD COAST SOUTH & NORTHERN NSW,THE LEATHER DOCTOR,Jason,Giillians,Kaitlin Evans,Kelsey Oliffe,2
Prospect,PT,NSW Metro,51471,2017-07-27,Cameron,Doyle,camerondoyle@live.com.au,0410518143,2019-03-02 07:54:04,Alberta,2570,57769,439756,Stitching coming undone on lounges,210.00,On inspection  the customer complained that broken threads on the single recliner and RHF 3 seater.  Further inspection  the top stitches on the inside and rear section of the arm rest was broken on similar position of the single recliner and RHF seat. Stitched them down to the satisfaction of the customer. I found there was spare threads on the left rear section of 2nd single recliner and trimmed it off.,Job completed. Service cost of $210+GST,2019-03-31 14:21:57,Finalised_technician,Stitching,Manufacturer,Loungerepair Guys,THE LOUNGE REPAIR GUYS,Loungerepair Guys,,Sharmin Sultana,Mahnaz Reza,2
Logan Central,LC,South QLD,51647,2016-07-02,Jacqui,Madden,jandsmadden@bigpond.com,0408881420,2019-03-04 12:42:38,Magnus Corner Suite,4118,53106,305024,The recliner feels lopsided  like you are sinking on the side of the arm. If you recline the chair it feels uneven. Photos attached  however unable to photograph internal issue.,220.00,1. LHF R  staples failed to adequately secure central ek clip  allowing zigzag spring to collapse and tear through d/c. 2. Cm complained about RHF R b/rest being misaligned. Caused by loose KD brackets. Advised cm that some movement and alignment discrepancies are to be expected with a neighbouring recliner.,CSC approved quote on site: 1. reinstall ek clip and re-fasten zigzag spring. 2. tighten kd brackets.  Cm inspected and tested all repairs whilst on site  happy with all repairs.,2019-03-31 14:47:42,Finalised_technician,Zig Zag Springs,Manufacturer,THE LEATHER DOCTOR LOGAN,THE LEATHER DOCTOR,Paul,Vos,Sharmin Sultana,Rose Tandy,2
Oxley,OX,South QLD,51755,2014-10-24,Shaun,Harvey,shaunaharvey@optusnet.com.au,0434492522,2019-03-05 15:18:19,ROSS Corner Lounge with Reversible Chaise,4006,51076,275535,In June 2018 the foam/inner springs were replaced as that was what smart approved due to the sagging in the cushions - watching the repair happen it was replaced with smaller springs and made up with more foam  since then it has deteriorated even more and would appear that the structural integrity of the cushions was compromised with the “quick fix” as explained to me. The corner fixed cushion could not be replaced or repaired due to how it’s fixed into the chair. I require this to be reassessed and replaced.  Please note - the address has changed since repair and purchase.,90.00,During my inspection I found all the seat foam apart from the chaise have very soft foam around the sides of the innerspring system.  I believe the innerspring system itself is in good condition but the support foam around the foam is starting to collapse.,For repairs new foam surround the innerspring is required along with new Dacron wrap.   Cf $70 Int2 x 5 $550   Total $620,2019-03-31 13:01:34,Finalised_technician,Foam,Manufacturer,Loungerepair Guys,THE LOUNGE REPAIR GUYS,Loungerepair Guys,,Rose Tandy,Mitchell Demnar,2
Rouse Hill,RL,NSW Metro,51896,2019-01-18,NATHAN,KLEMM,nathanklemm81@gmail.com,0404868793,2019-03-07 10:35:22,Brigette 3 seater navy blue,2155,63387,5817,Couch stitching is coming away from fabric  also button has come away from stitching  the couch springs squeak when you sit down,230.00,- Attended customers residence 14/03/2019 to repair button. - Upon inspection found fifth button from LHF side at the front had come off. - I assessed all other buttons and found 8 additional buttons were loose and at risk of breaking. - Buttons broke due to the design and quality of string used  the string runs in between the pocket springs and out against the wire that secures zig zag springs in place  when the lounge has pressure applied such as sitting on it  it causes the string to rub on the pocket springs and the wire. Due to the lower grade of string used it frays easily when rubbed against and causes it to break. - Likely Cause - Design and Manufacturing.,- Attached stronger string to broken button and returned to correct positioning  secured string in place with staples to frame. - Also cut the 8 loose buttons off  attached stronger sting  return to correct positioning and secured string in place with staples to frame. - All fixed.,2019-03-31 14:14:06,Finalised_technician,Buttons,Manufacturer,The leather Doctor - Hills and Hawesbury,THE LEATHER DOCTOR,John,Baxter,Sharmin Sultana,Tianye Zhang,2
Glendale,WY,NSW Metro,51950,2017-11-16,Stephanie,Foley,stephy.foley@hotmail.com,0478033997,2019-03-07 16:45:04,SPARTACUS 6 SEATER CORNER LOUNGE,2333,51203,768476,Cushioning has diminished on seating and recliners. the left side of lounge recliner section has bent and underneath support broken. Right side of the lounge makes a lot of noise and can hear the springs underneath. The back part of the lounge is also bent out of place and makes and makes a sound like timber snapping when you recline back.  Middle of lounge seems to be pushing towards outer edge of lounge as per photos.  This is the second warranty claim for this lounge due to problems.,390.00,Customer had reported several issues with the 2.5 seater (2x recliners) as follows: 1) RHF recliner mechanism not closing properly.  2) RHF recliner backrest doesn’t feel secure  more movement than the others.  3) RHF recliner seat uncomfortable  sinking to the middle and can feel pocket springs. 4) LHF recliner mechanism not closing properly. 5) LHF recliner seat also uncomfortable  with the side foam surrounding the pocket spring cell twisted and sinking. On inspection I found that both mechanisms had numerous bends in the arms. Both seats had issues with the foam on the sides of the pocket springs being badly compressed  twisted and sinking.,Work completed as follows: 1) Replaced complete mechanism on RHF recliner. 2) Tightened KD brackets on all the backrests. 3) Removed the pocket springs and replaced the surrounding foam with a higher density one. 4) Replaced complete mechanism on LHF recliner. 5) Removed the pocket springs and replaced the surrounding foam with a higher density one. Finally I put everything back together again  tested  all OK PLEASE NOTE: The other sections of the suite appear to be in good working condition.,2019-03-31 14:24:54,Finalised_technician,Mechanism,Manufacturer,The Leather Doctor - NSW Central Coast,THE LEATHER DOCTOR,George,Kondrat,Sharmin Sultana,Scott Gambell,2
Beenleigh,BL,South QLD,52185,2015-01-31,Frank,Evans,fabteccs4@yahoo.com.au,0417785983,2019-03-11 09:58:33,Brampton recliner,4207,51262,298925,This is the second time the trigger action has broken on this chair  we feel that it is bad internal manufacturing. It happend approx 18mths ago. We have always bought at Amart and never had a problem except with this chair we feel it is just a dud. We feel maybe a refund so we can purchase a better made chair. If not we would like it fixed so it will last longer than 2 years.  Kind reagrds  Frank Evans,110.00,The trigger on the single recliner had broken  and the cable had snapped.,We replaced this trigger with a new one. Recliner now operating as it should. Repair complete,2019-03-31 14:37:11,Finalised_technician,Trigger/Cable,Manufacturer,Leather Doctor Bundaberg,THE LEATHER DOCTOR,Corey,Minards,Sharmin Sultana,Ash Monaghan,2
Penrith,PH,NSW Metro,52384,2018-10-17,Rula,Haj,rulahaj98@gmail.com,0431728795,2019-03-13 12:33:08,CHASER  3 Seater Sofa & 1 Recliner,2745,510670002 & 510660002,1026494,Seam split on 3 seater and noise on recliner and closing difficulity.,90.00,- Attended customers residence to replace mechanism & repair stitching. - Upon inspection found multiple issues in addition to that quoted & described. All lounges are in good condition with no indication of customer misuse  customer is of average size. - 3 Seat Lounge - LHF seat mech is bent & seat base is collapsing. Middle seat base you can feel frame through seat base due to seat base foam collapsing into frame cavity. RHF seat mech is bent & seat base is collapsing. Likely Cause - Manufacturing. - Single Recliner - Leg roll has torn apart  this cannot be restitched as the fabric has fully torn. This is due to being sewn too tight causing pressure on the fabric when reclined eventually tearing open. Likely Cause - Manufacturing. Second single recliner also on site was all ok & in no need of repairs.,- No repairs completed on site as more than quoted was required & required parts not on site due to not being aware of extra work required. - 3 Seat lounge can be fixed by replacing both mechanisms & replacing all 3 seat bases. - Single Recliner can be fixed however fabric will need to be supplied by Amart to complete a cut & sew off site.  NOTE  Have added all required repairs to quote. If Amart wishes to go ahead parts will need to be ordered. We have not included foam cost  if Amart Spare Parts do not have full seat bases available then foam cost will need to be added as well. Thank you.,2019-03-31 09:02:44,Finalised_technician,Mechanism,Manufacturer,The leather Doctor - Hills and Hawesbury,THE LEATHER DOCTOR,John,Baxter,Kaitlin Evans,Tammy Edge,2
Penrith,PH,NSW Metro,52468,2018-05-14,Anna,Raqusa,annafitz69@yahoo.com.au,0459499490,2019-03-14 11:22:27,Spartacus Recliner,2750,51200,1024917,Recliner snapped,170.00,- Attended customers residence to replace mechanism. - Upon inspection found the mechanism had snapped. This is likely due to design of mechanism in lounge  the mechanism is narrow compared to the width of the foot rest  therefore often customers close with legs at the outside of the foot rest causing the mechanism to not be supported on closing resulting in it bending and in this instance snap. - Likely Cause – Manufacturing,- Replaced mechanism. All fixed.,2019-03-31 14:15:03,Finalised_technician,Mechanism,Manufacturer,The leather Doctor - Hills and Hawesbury,THE LEATHER DOCTOR,John,Baxter,Sharmin Sultana,Mahnaz Reza,2
Ballarat,BT,VIC,52490,2014-05-10,Maralyn,Rafferty,vk3cc@outlook.com,0429604387,2019-03-14 13:58:33,Hampton 3 pce suite,3465,41313,82999,trigger broken,260.00,Trigger cable snapped due to being under excessive tension when operated  There was a large gap between the actuator and the elbow of the mechanism close the neck and generally seemed very stiff,Replaced cable Lubricated all moving parts  removed one spring and manufactured an extension for the actuator,2019-03-31 09:42:37,Finalised_technician,Mechanism,Manufacturer,THE LEATHER DOCTOR BALLARAT,THE LEATHER DOCTOR,LARRY,KELLY,Kaitlin Evans,AMY BLATCH,2
Lawnton,LA,South QLD,52562,2019-03-02,Debbie & Wayne,Charles,debcharles59@hotmail.com,0407900057,2019-03-15 13:16:56,BRIGETTE 3 seater sofa,4500,63387,393355,Customer received their new lounge suite last week and 1x button has come loose on the seat.,160.00,Decorative button has come undone on RHF seat cushion of 3 seater suite. String used as tie down for button has broken. Tie down is fed through seat cushion which contains pocket springs and zig zag springs. The tie down has most likely torn as a result from rubbing on metal parts in seat cushion. Design fault.   Suite is in good condition.,Reattached decorative button using string tie down. Customer satisfied with repair.,2019-03-31 09:43:19,Finalised_technician,Flys,Manufacturer,The Leather Doctor Brisbane Northern Suburbs,THE LEATHER DOCTOR,DAVID ,WILLIAMS ,Kaitlin Evans,Ash Monaghan,2
Tweed Heads,TH,NSW,52664,2014-07-20,CHERYL,SMITH,smithcheryl2202@gmail.com,0431484262,2019-03-16 18:36:08,Toronto 2 & 3 piece lounge,2482,44255; 44254,183531,The recliner actuators have failed  right hand  one each lounge.,164.00,Both recliners on rhs of both sofas are inoperable as plastic handles have worn where cable is held in place by clip on handle edge.Clips have come away as a result and cable lug no longer holds in place-this in my opinion  is normal wear /manufacturing issue.,Replaced handles with metal handles and clipped in place to hold firmly in position.-Tested both recliners both working properly at end of service-complete,2019-03-31 14:19:04,Finalised_technician,Trigger/Cable,Normal Wear & Tear,NORTHERN RIVERS LEATHER DOCTOR,THE LEATHER DOCTOR,ROSS,MCMILLAN,Sharmin Sultana,Alexander McGuire,2
Fyshwick,FK,ACT,52739,2018-02-27,Susan,McCann,susan.mccann@bigpond.com,0417419448,2019-03-18 10:05:49,Juniper accent chair light grey,2905,54833,19909,Was just sitting on the seat and there was a loud bang and then the seat felt different so I turned it upside down and now there is a big spring hanging out the bottom. I also have the three seater sofa and have not got the same problem.,200.00,Two of the pocket springs under the single chair had come loose. The brackets themselves had broken in half.,Replaced and showed customer  she was pleased with repair,2019-03-31 14:05:30,Finalised_technician,Zig Zag Springs,Manufacturer,LDACT,THE LEATHER DOCTOR,Rod,de Andrad,Sharmin Sultana,Mitchell Demnar,2
Prospect,PT,NSW Metro,52853,2016-01-19,Carly,Wunsch,danielandcarly@bigpond.com,0456863255,2019-03-19 12:03:15,Vittoria modular corner chase,2155,51136,418559,Corner join is broken- bends right back if someone sits there . Sits uneven in lounge,380.00,- Attended customers residence to repair seat back. - Upon inspection found seat back of corner chair had a split in the frame at the join causing it to sit uneven and not line up correctly. - Likely Cause - Manufacturing.,- Seat back needed to be taken off site for repairs  called CC while onsite for approval. Took off site to our workshop  upon closer inspection found both side of seat back were split in same section. Repaired split on both sides of frame by adding a wooden bracket on the inside of frame to hold together and attached a metal flat bracket to outside for extra strength. All fixed.,2019-03-31 14:16:03,Finalised_technician,Frame,Manufacturer,The leather Doctor - Hills and Hawesbury,THE LEATHER DOCTOR,John,Baxter,Sharmin Sultana,Vaishnavi Ravichandran,2
Penrith,PH,NSW Metro,52880,2018-03-28,Kriss,Glover,kriss_glover19782@outlook.com,0402243226,2019-03-19 14:18:28,Chaser 4 seater theatre suite,2747,52671,1017473,Lounge chair is on an angle and doesn’t seem to stay upright when seating on lounge you basically nearly fall off from the back rest,130.00,- Attended customers residence to repair lounge not aligning correctly. - Upon inspection found middle seat next to cup holders seat back was loose due to KD bracket not being connected to the mechanism. - Likely Cause - Manufacturing.,- Connected KD brackets to mechanism. All fixed.,2019-03-31 14:15:37,Finalised_technician,Fasteners/Connectors,Manufacturer,The leather Doctor - Hills and Hawesbury,THE LEATHER DOCTOR,John,Baxter,Sharmin Sultana,Mahnaz Reza,2
Helensvale,HE,South QLD,52972,2018-08-19,Robyn,Moir,robynmoir@hotmail.com,0413042244,2019-03-20 14:32:48,Spartacus lounge and recliner,4209,429483,429483,Arm chair on recliner seems to have saged The 3seater lounge one side were I sit has saged on arm rest and when I sit on the lounge I can feel springs making a popping noise and the seat has saged as well,460.00,The armrests on both single recliners are sagging  causing the customer to feel the timber. This is caused by not enough fill in the arms. On the 3 seater only the RHF armrest is sagging as the LHF side never gets used.  To repair will require 5x armrests to be re-filled. The customer can feel the pocket spring on the front of the seat base. This is caused by the foam side walls collapsing. To repair successfully will require a seat foam replacement.,Have replaced 1x foam and re-filled all armrests onsite. Job is complete,2019-03-31 14:49:29,Finalised_technician,Filling - Soft Fill,Manufacturer,THE LEATHER DOCTOR RUNAWAY BAY,THE LEATHER DOCTOR,RICK,BROEKMAN,Sharmin Sultana,Rose Tandy,2
Casula,CL,NSW Metro,53042,2019-03-16,Amit,Mathew,mathewamit@gmail.com,0450181781,2019-03-21 10:29:24,Diamond corner chaise,2557,50955,819253,dust cover ripped customer just received  entered claim for customer,130.00,On inspection  the customer complained the dust cover was torn under the chaise upon delivery. Further inspection  the torn dust cover was large of approx 20 x 40cm. The customer was happy to staple second layer of dust cover over to fix the issue. Please note the customer address is 52A Watergum Road which is on the corner of watergum and wrytle street.,Job completed,2019-03-31 14:32:56,Finalised_technician,Dustcover - torn,Manufacturer,Loungerepair Guys,THE LOUNGE REPAIR GUYS,Loungerepair Guys,,Sharmin Sultana,Catherine Sal,2
Virginia,VI,South QLD,53264,2016-10-26,Bonnie,McDuff,bonnie.mcduff@gmail.com,0430324340,2019-03-24 21:53:38,Aurora 2.5 seater,4108,53487,463266,The legs on the couch have snapped. This is the 4th time this has been submitted. The 2 seater legs that were just changed are bending again as well,0.00,,,2019-03-31 08:29:05,Finalised_no_technician,,,,,,,Kaitlin Evans,,3
Bankstown,BN,NSW Metro,53286,2019-02-02,Kathryn,Ledbrook,kathrynledbrook@bigpond.com,0435836021,2019-03-25 10:48:04,Bonza Corner Lounge Suite,2560,515150002,860872,one of the seats (middle) is lacking support and making a squeeking noise.,338.00,On inspection  the customer complained that 3 seater was making noise and lack of support. Further inspection  no middle leg was there to support the wide span of 3 seater and the rail of middle seat was bent downward. Reinforced with additional bracing members to the rail and added a middle leg support. Cable tied loose zig zag springs and adjusted tie downs to remove noise from zig zag springs for the RHF seat plus reposition 3 zig zag spring clips for the middle seat.,Job completed to the satisfaction of the customer,2019-03-31 14:20:50,Finalised_technician,Zig Zag Springs,Manufacturer,Loungerepair Guys,THE LOUNGE REPAIR GUYS,Loungerepair Guys,,Sharmin Sultana,Rose Tandy,2
Ballina,BA,NSW,53492,2017-05-23,Sunil,Chahwala,sunilchahwala@gmail.com,0449662903,2019-03-27 13:08:33,Conrad Corner Chaise,2478,49971,174096,RE ENTERING CLAIM ON CM BEHALF - AS PER STORE NOTES CLAIM TO BE ACCEPTED AS NEIGHBOURS AND PURCHASED AT SAME TIME (SEE RETAIL NOTES)  Torn seams or broken stitching,0.00,,,2019-03-31 15:42:14,Reselect,,,,,,,Catherine Sal,,3
Cannington,CT,WA,53558,2019-03-22,Iris,Andrews,noemail_95284284258428@hotmail.com,0431249957,2019-03-28 11:42:31,Ballmay Lift Recliner,6107,624530001,524663,Created claim for customer - just delivered not working  could just be a loose connection,120.00,The motors are wired up wrong with the cables pulling out when moves,Connection repaired and secured wires,2019-03-31 09:29:29,Finalised_technician,Transformer,Manufacturer,Leather Doctor Welshpool,THE LEATHER DOCTOR,Nick ,Marangelis ,Kaitlin Evans,Emma- Louise Thornton,2
Braybrook,BK,VIC,53713,2018-03-01,Michelle,Williams,mgwilliams65@gmail.com,0413633109,2019-03-31 12:00:24,Lannister Electric Recliner,3335,57724,98625,KAITLIN FROM CSC PROCESSED FOR CM - c/o damaged after a month with a tear,0.00,,,2019-03-31 12:01:08,Reselect,,,,,,,Kaitlin Evans,,3
